Here you can find answers to the most common questions about using the platform.
Registration and posting a problem are free of charge. When a solution seeker selects a provider they wish to work with, a symbolic success fee is paid to the faculty, in accordance with the current price list.
The success fee is paid by the solution seeker (e.g. hotel, restaurant, agency) at the moment they select the solution provider for a specific problem.
The fee for developing the solution, as well as other commercial terms (deadlines, delivery method, license fee, etc.) are negotiated directly between the seeker and the provider. In later development stages of the platform, a commission model and a marketplace for completed solutions may be introduced.
No. The platform is used for matchmaking and for tracking the status of problems and applications. Contracts are signed directly between the involved parties (seeker – provider), in accordance with applicable regulations and internal rules of the institutions.
The basic principle is that complete solutions are not published publicly on the platform. At the expression-of-interest stage, providers only give a general description of their approach, without disclosing key details. Rights and obligations related to intellectual property are defined in contracts between the seeker and the provider. More information is available on the Intellectual property page.
Hotels, restaurants, travel agencies, destination management organizations, tourism organizations, as well as other institutions and companies related to tourism and hospitality.
Students, alumni, researchers, startup teams, innovation centers, as well as other organizations and individuals who can provide quality solutions to real-world problems.
The platform is formally run by a specific faculty, but participation of both solution seekers and providers can be open to the broader academic community and industry, in line with the terms of use and the faculty’s internal regulations.
The platform does not act as an arbitrator in disputes. It is recommended that contracts between the parties clearly define terms, deadlines, fees and mechanisms for resolving potential disputes.